Privacy Policy

We respect your privacy and are committed to protecting it. This policy explains how we collect, use, and safeguard your information when you interact with The Grey Label.

Personal Information We Collect

When you visit or shop with us, we may collect:

Contact details: name, email, shipping and billing addresses
Payment information (processed securely via trusted gateways)
Account info when you register or interact with us

We may also automatically gather technical data like your IP address, device type, and browsing activity to help improve your experience.

How We Use Your Data

We use your personal information to:

Process orders and keep you updated
Respond to customer support inquiries
Send you product updates, promotions, and exclusive drop alerts (only if you opt in)
Improve our website and design by understanding how you interact with it

Data Sharing

Your data is for you—and us only. We do not sell, swap, or rent your information to third parties. We may share necessary data with service providers (like shipping carriers or payment processors), but only under secure agreements.

Cookies & Tracking

We use cookies to enhance your browsing experience—remembering your preferences, login state, and helping us personalize content. You can control or delete cookies via your browser settings, though this may affect site functionality.

Your Rights & Data Control

What you share is yours. You can:

View or edit your personal information
Opt out of marketing emails anytime
Request deletion of your data

Just reach out to us at [email protected] and we’ll take care of it—no judgment, just help.

Secure & Protected

Protecting your data is our priority. We use secure connections, encryption, and trusted payment gateways to keep your information safe. While no system is perfect, we do our absolute best to maintain a secure environment.

Policy Updates

As we grow and refine our process, this policy may be updated. You’ll be notified of significant changes, and your continued use of the site will indicate your acceptance.

Questions? Reach Out Anytime

We’re here to help—no bots, no corporate red tape.

Contact us:
[email protected]